Careers

Role Purpose:

The Ideal candidate will be responsible for welcoming guests, assisting with inquiries, managing reservations, and ensuring an exceptional guest experience.

Key Task and Responsibilities:

• Greet guests and provide outstanding customer service
• Assist with check-ins, check-outs, and guest inquiries
• Manage reservations and coordinate guest services
• Provide local information and recommendations
• Ensure smooth daily front-of-house operations

Experience, Knowledge and Skills:

• Experience in hospitality, customer service, or guest relations.
• Knowledge of local attractions, restaurants, transportation, and hotel operations.
• Strong customer service, communication, and problem-solving skills.
• Ability to handle reservations, special requests, and guest inquiries efficiently.
• Professional, courteous, organized, and able to multitask under pressure.
• Familiarity with booking systems and basic computer applications.
• Multilingual ability is a plus.