Careers

Role Purpose:

The facilities manager is to oversee all aspects of building / property functions and guarantees the safety and functionality of all facilities. This role involves overseeing both hard and soft services, ensuring that the facilities are safe, well-maintained, and fully functional to meet client requirements. The Facility Manager plays a key role in managing budgets, supervising staff, coordinating with vendors, and maintaining compliance with health, safety, and environmental standards.

Key Task and Responsibilities:

Facility Operations: Oversee the day-to-day operations of the facility, including maintenance, cleaning, security, landscaping, and other related services. Ensure that all facilities are maintained in a condition that meets or exceeds the client’s expectations and aligns with contractual agreements.

Maintenance Management: Develop and implement preventative maintenance schedules for all equipment and building systems, ensuring minimal downtime and maximum efficiency. Coordinate and supervise maintenance activities, ensuring timely resolution of any issues or repairs.

Team Management: Lead and manage a team of maintenance technicians, cleaners, security personnel, and other staff, providing guidance and support as needed. Conduct regular performance reviews, training, and development programs to ensure a skilled and motivated workforce. 

Client Relationship Management: Serve as the primary point of contact for clients, addressing any concerns, requests, or issues related to the facility. Conduct regular meetings with clients to review service performance, discuss upcoming needs, and ensure client satisfaction.

Budget and Financial Management: Prepare and manage the facility’s budget, ensuring cost-effective operations while maintaining high standards of service. Monitor expenditures, track operational costs, and implement cost-saving measures where possible. 

Health, Safety, and Compliance: Ensure that all facilities comply with local health, safety, and environmental regulations, as well as company policies and procedures. Conduct regular safety audits, risk assessments, and emergency drills to ensure the safety of all occupants and staff.

Continuous Improvement: Identify opportunities for process improvements and efficiency gains within the facility operations. Implement new technologies or practices that enhance service delivery, reduce costs, or improve sustainability.

Reporting and Documentation: Maintain accurate records of all facility operations, including maintenance logs, safety records, and financial reports. Prepare regular reports for senior management, detailing facility performance, budget adherence, and any issues or recommendations.

Experience, Knowledge and Skills:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field.
• 3+ years of experience in facilities management or a related field.
• Strong leadership and team management skills.
• Excellent communication and client relationship management abilities.
• Proficient in budget management and financial analysis.
• In-depth knowledge of health, safety, and environmental regulations.
• Strong problem-solving skills and a proactive approach to facility management.
• Familiarity with facilities management software and other relevant tools.