Careers

Role Purpose:

The job holder will be primarily responsible for coordinating & assisting Tradesman/workers for carrying out periodic site/maintenance work progress in all day-to-day activities, ensuring all technical works in accordance with specification and project management manual. First line manager of staff from all disciplines employed on contracts.

Key Task and Responsibilities:

Daily Operations Management:
• Oversee and manage reactive maintenance and repairs of civil assets, including structural repairs, masonry, carpentry, and painting.
• Provide technical support and guidance to the team in all aspects of civil maintenance, troubleshooting, and performance optimization.
• Monitor work status in the CAFM system or equivalent tools (such as Excel) to ensure civil tasks are progressing as planned.
• Involve in troubleshooting and technical investigations for any issues related to civil infrastructure.
• Prepare estimates for additional works and generate quotations for clients when required.

Resource Management:
• Manage and allocate resources, including personnel, equipment, and materials, to ensure optimal use for reactive maintenance and troubleshooting activities related to civil works.
• Manage inventory in the CAFM system or equivalent tools, ensuring that consumables and materials related to civil maintenance are available as needed.
• Ensure accurate record-keeping of inventory levels and usage within the CAFM system or equivalent tools for civil maintenance materials.

Safety & Compliance:
• Plan and schedule reactive maintenance work for civil tasks, ensuring that a safe system of work is in place for all activities, including structural, masonry, carpentry, and painting tasks.
• Lead by example, setting high standards for safe working practices and adherence to safety regulations in civil maintenance.
• Set personnel to work, ensuring proper supervision and monitoring to guarantee adherence to safety standards and instructions during civil works.
• Provide feedback and guidance to the team to ensure continuous improvement in safe working practices specific to civil maintenance.
• Participate in emergency evacuation procedures and ensure safety protocols are followed during all civil-related tasks.

Civil Maintenance:
• Conduct regular QHSE inspections (L10) of civil infrastructure, ensuring the building and structural integrity meet safety standards.
• Ensure timely reporting and resolution of all civil maintenance issues and addressing reactive maintenance tasks as they arise.
• Provide technical support and engage in troubleshooting efforts for complex civil maintenance challenges to ensure timely and effective restoration of services.
• Ensure that civil maintenance work complies with safety regulations and the highest quality standards.

Customer Satisfaction:
• Liaise directly with clients or their representatives to ensure that civil reactive maintenance and additional works meet the required specifications and expectations.
• Prepare detailed technical reports and estimates for additional works and generate quotations for clients as needed.
• Maintain a high level of customer satisfaction through effective communication and prompt resolution of civil maintenance issues.

Quality Control:
• Report, process, and address any identified deficiencies or concerns related to reactive maintenance, testing, and inspection of civil infrastructure during any phase of the project, in accordance with company quality procedures.
• Ensure that all civil maintenance work is completed to the required standards and within agreed timeframes.

Experience, Knowledge and Skills:

• Civil Engineering /Diploma with 5 years’ Experience in FM field.
• IOSH Supervising Safely or Equivalent
• At least 4 years’ experience in Engineering role.
• Good Knowledge in all elements of FM services.
• Fluency in English, Additional Language is a plus.
• Computer knowledge is a must.