Careers

Role Purpose:

Business - Khansaheb Industries

The purpose of the Key Accounts Manager is to meet and exceed the assigned sales target set by the company in alignment with overall Vision of the company, enrich and maintain relations with the contractors and consultants, develop projects right from initial stage and ensure customer satisfaction. Other extended responsibilities would be to support sales engineers and involve in annual improvement programme and kaizens within the organisation.

Key Task and Responsibilities:

Financials: Achieve the Topline sales targets at agreed Gross margins through existing clients and develop new clientele base.

Projects and Stakeholders: Follow projects right from the initial stage and maintain relationship with all stakeholders i.e. clients, consultants, and contractors on the project. Aim for repeat business from existing clients as well as have a strategy to maximize the business by developing new clients. Deliver technical presentations and educate the key accounts assigned (contractors) on the features of products and services.

Team Management & Sales Tasks: Generate qualified sales leads and follow-up for conversion to qualified enquiries. Work in hand with estimation team to prepare proposals to meet client needs. Monitor conversion ratios, prepare forward workflow report, lost business analysis. Team with sales engineers to support them to achieve their targets.

Liaison with Operations: Touch base with clients on regular basis to get their feedback on our service levels and liaise with operations team to ensure the client delivery requirements are met in a timely manner.

Marketing related: Use CRM software to record the leads, enquiries and follow-up meeting updates. Provide inputs to CRM for the digital marketing campaign and quarterly newsletters. Support CRM to get customer feedback on the service level.

Payments & Collections: Responsible for collection of certified payments from the clients and support operations on payment certifications as and when needed.

Experience, Knowledge and Skills:

7 - 10 years of overall work experience in the HVAC industry with proven sales track record, minimum (preferably) 2 years in a managerial role

Good knowledge and experience in the market

Strong relationships with clients, consultants, and contractors in UAE market

Should have experience in team management and people skills

Bachelor of Mechanical, Industrial or Production Engineering from a reputed university

Good interpersonal skills and able to work with minimum supervision

Persuasive and aims to meet and exceed targets

Able to sell value to a project and not just based on pricing.