Careers

Role Purpose:

To foster positive employee relations across the organisation by managing employee concerns, promoting employee welfare, supporting disciplinary and grievance processes, ensuring fair and consistent application of HR policies, and contributing to employee engagement and retention initiatives.

Key Task and Responsibilities:

Employee Relations

• Act as the first point of      contact for employee relations matters and workplace concerns.
• Manage employee      grievances, complaints and appeals in accordance with company policies.
• Conduct fact-finding      meetings and workplace investigations.
• Support managers in      resolving employee issues fairly, consistently and promptly.
• Maintain employee      relations records and case files.

Employee Welfare

• Conduct regular site and      accommodation visits to assess employee wellbeing.
• Promote employee welfare      initiatives and support programmes.
• Liaise with      Accommodation, Operations and HSE teams on welfare-related matters.
• Identify and escalate      welfare concerns requiring management intervention.

Disciplinary Management

• Coordinate disciplinary      processes including investigations, hearings and documentation.
• Prepare warning letters,      disciplinary notices and case summaries.
• Ensure disciplinary      actions comply with UAE Labour Law and company policies.
• Monitor trends in      disciplinary cases and recommend preventive measures.

Employee Engagement

• Support employee      engagement activities, recognition programmes and welfare committee      initiatives.
• Conduct employee      listening sessions and pulse checks.
• Coordinate employee      surveys and analyse feedback.
• Support communication      initiatives aimed at improving employee experience.

Retention & Exit Management

• Conduct exit interviews      and identify turnover trends.
• Track employee attrition      drivers and retention risks.
• Recommend corrective      actions and retention interventions.
• Prepare periodic employee      relations and turnover reports.

Policy & Compliance

• Ensure consistent      application of HR policies and procedures.
• Provide guidance to      employees and managers on workplace policies.
• Support compliance with      UAE Labour Law and internal HR governance requirements.
• Assist during internal      and external audits.

Reporting & Analytics

• Maintain employee      relations dashboards and case logs.
• Produce monthly reports      covering:
  • Grievances
  • Disciplinary cases
  • Employee welfare       activities
  • Retention indicators
  • Employee engagement       outcomes

Experience, Knowledge and Skills:

Experience

• 3-5 years of HR      experience with a strong focus on employee relations.
• Experience in      labour-intensive or facilities management environments preferred.
• Experience handling      grievances, disciplinary matters and employee welfare programmes.

Knowledge & Skills

• Strong knowledge of UAE      Labour Law.
• Excellent interpersonal      and conflict-resolution skills.
• Investigation and      interview skills.
• Ability to handle      sensitive and confidential information.
• Strong report writing and      analytical skills.
• Proficiency in Microsoft      Office and HRIS systems.